Harmonising The Customer Experience: Interviews with Attendees


We were honoured to be joined by some of the foremost compliance and responsible gaming thought-leaders in the iGaming industry last week at our iGF Breakfast Club in London.

Coming together as a community, to discuss and find solutions to industry challenges, is an invaluable, if not critical, exercise. And we at iGF are very proud to create the space–and intent–to foster such ‘design-led’ innovation and progress.

In the video, below, we captured some of the insight and opinions from a cross-section of the iGF Breakfast Club attendees: Looking at the benefits of learning and networking environments, exploring the future of iGaming compliance and, most importantly, how we can exploit the experiences of other industries to make ours even more sustainable going forward.

Speakers include:

Stacey-Leigh Pickering, Head Of Compliance Operations, Smarkets

Matthew Curtis, Head of Responsible Gaming, L&L Europe

Arjan Korstjens, Casino Marketing & Operations, Trainer & Speaker. COO Merkur Casino Netherlands (Interim)

Yardena Almagor, Head of Product, William Hill

Elizabeth Ajala, Head Of Quality Assurance, Monzo Bank

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Speakers

Kathy Griffin (Formerly Director of Compliance at Monzo Bank)

Chief Risk Officer

Target Group

Ian Ince

Chief Compliance Officer and Event Chair

Playtech

Event Sponsors

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