In the world of iGaming, speed matters – but trust is everything. Operators aren’t just chasing user engagement; they’re defending hard-won margins in an environment where fraud evolves by the hour. We sat down with Kyrylo Topalov, Head of Sales at Frogo, to explore how smart fraud prevention isn’t just a backend necessity – it’s become a front-line business advantage.
From bonus abuse to account takeovers, Frogo’s clients face complex risks. But instead of patching problems after the damage is done, Frogo’s platform aims to see around corners, delivering real-time protection that helps operators grow with confidence.
What does modern fraud look like from your side of the table?
The short version? It’s industrialised now. We are no longer speaking about one-off cheaters, but about complex organizations using sophisticated operations: using bots, stolen credentials, even AI. And they move fast.
From a sales perspective, the biggest change is how fraud impacts the entire business. It’s not just about chargebacks or financial loss anymore. Fraud undermines user’s trust, eats into promotional ROI, clogs support queues and forces compliance headaches. When you solve for that, you’re not just securing the business – you’re unlocking growth.
Account takeovers seem especially damaging. How does Frogo protect against them?
They’re one of the most expensive types of fraud for operators – both in money and brand damage. If a legitimate user suddenly finds their account emptied, that’s a churn risk right there.
What makes Frogo different is that we act in real time. We look at behavior, not just static rules. So if a user suddenly changes location, browser and device profile, and then tries to withdraw funds, that’s a red flag. Our system reacts immediately, no waiting for manual review. For our clients, that means faster interventions, fewer false positives and more trust from high-value users.
You mentioned bots: how big of a threat are they today?
Huge. Bots are no longer brute-force scripts – they’re smart, persistent, and often look human on the surface. We’ve seen them used to farm bonuses, fake user journeys, even exploit affiliate structures.
What our platform does well is picking up on patterns a human would miss. We analyze micro-behaviors: timing between clicks, page scroll speed, navigation loops. And we cross-reference that with device and network signals. One client recently caught a fraud ring operating hundreds of accounts with shared wallets – Frogo flagged it in seconds.
How does AI actually improve results – not just as a buzzword?
Great question. For us, AI is a tool – not a buzz word. We use it to:
- Predict future risk: Instead of reacting to known fraud, we predict what’s likely to happen next based on similar user clusters.
- Detect anomalies in real time: If something unexpected happens, a new tactic or unfamiliar pattern, our models notice.
- Automate investigations: Our system can map links between devices, accounts and behaviors. What used to take a fraud analyst half a day now takes seconds.
And importantly, we make everything explainable. Our clients’ risk teams can trace the logic behind every decision. In regulated markets, that’s non-negotiable.
Fraud keeps changing. How does Frogo stay ahead?
We’ve built for that exact challenge. The key is agility and shared intelligence.
First, our system recalibrates in real time. If a fraud tactic evolves overnight, the platform adapts – no need to wait for new rules to be written.
Second, we anonymize and share threat insights across our global client network. So if something shows up in one market – a new bot, a credential stuffing campaign – our clients everywhere benefit. It’s like having a radar that sees across borders.
And for operators, what’s the real bottom-line impact?
It’s bigger than just blocking fraud. When you reduce ATOs and bot activity, you protect revenue, improve user experience and cut operational noise. But more than that – you’re creating an environment where users feel safe and that’s a huge driver of retention.
We’ve seen clients drop bonus abuse rates by double digits, cut manual reviews by over 60% and free up teams to focus on growth, not firefighting. That’s what I love about this role – it’s not just about preventing loss, it’s about unlocking value.
Fraud isn’t slowing down. But Frogo isn’t sitting still either. With a platform that adapts in real time, shares intelligence globally and keeps business teams in control, Frogo is helping operators do more than just survive the threat landscape – they’re turning risk into a competitive edge.
Because when you protect trust, you protect growth.
