Department of Trust (dotrust.co.uk), an award-winning provider of risk assessment solutions for the gambling sector, has enhanced its Complete platform with a unique solution that combines player identity verification with tailored risk assessments.
Complete ID, the latest addition to the platform, is the first in the industry to merge multi-source identity and age verification with flexible risk assessment, designed specifically for gambling operators. With a single API integration, operators can integrate ID verification while customizing risk assessment parameters to align with their internal policies, enabling a comprehensive evaluation of new players.
For age and address verification, Complete ID draws on high-quality data from official sources, credit files, financial institutions, and other trusted databases, offering a robust level of security and assurance beyond traditional methods.
Complete ID is immediately accessible to all Department of Trust clients via the API and secure console, providing an efficient way to bolster player onboarding with enhanced compliance and tailored risk management.
Charles Cohen, CEO of Department of Trust, said: “Many operators have asked us to use our gambling expertise to solve the problem of ID checks. Legacy offerings built for financial services just don’t meet sector needs. Not only are they too expensive and have low match rates, but they also fail to factor in things which are equally important to our industry. The question is not just ‘Can I open an account for this person?’, but ‘Should I?’. In an increasingly cost constrained and regulated operating environment, this is a vital question.
“We’ve created an ID solution with the highest match rates in the business, without compromising on quality. We have done that by layering in the best data sources with others not normally accessible to gambling operators through the legacy providers but of equally high quality.
“However, ID checking on its own is not enough anymore. Many operators already run other checks such as PEPs and sanctions, fraud checks and even light-touch vulnerability on or shortly after registration. Complete now presents the option to do all these efficiently, in one place, and with full control over the scoring of outcomes. By offering the opportunity to enrich the results with a tailored risk assessment, if required, we’re giving operators the best way to optimise their onboarding.”
