iGaming operator Football Pools Limited has agreed to pay £375,000 following a regulatory investigation by the Gambling Commission into social responsibility and anti-money laundering shortcomings.
The Commission identified a series of compliance failures that occurred between September 2022 and August 2023. Football Pools Limited, which operates four websites including footballpools.com, reached a settlement with the regulator in which the full amount will be directed toward socially responsible initiatives.
This regulatory action forms part of the Commission’s ongoing enforcement activity aimed at ensuring operators meet their responsibilities under the Licence Conditions and Codes of Practice (LCCP). Additional details on the identified failings have been made available through a public statement issued by the regulator.
John Pierce, Commission Director of Enforcement, said: “This case demonstrates that the Licensee’s approach to anti-money laundering risk profiling and monitoring was insufficient, allowing high-risk customers to continue gambling before completing necessary enhanced due diligence checks.
“In addition, the Licensee was over-reliant on financial alerts that whilst preventing significant losses meant it failed to engage in a timely manner with some customers who were potentially experiencing other markers of gambling-related harm such as time spent gambling and high velocity spend.
“While it is recognised that necessary improvements have been made by the Licensee following the completion of the compliance assessment, the Commission will take further action if these standards are not maintained.”
