RokkerX, the managed services division of professional services firm Rokker, has successfully launched a new range of services designed to meet the growing demands of international igaming operators. Building on its established trading and trading support services, RokkerX now offers expanded offerings in customer service, player retention, and KYC, AML, fraud, and payments support.
Responding to increased market demand, RokkerX has implemented standardized commercial and operational models to streamline client onboarding. This approach aims to reduce the complexity and costs often associated with these critical functions, providing a more efficient and scalable solution for operators.
The introduction of these services reflects RokkerX’s commitment to supporting the operational needs of the igaming industry while enhancing efficiency and compliance for its clients.
Andy Rogers, Founder and CEO of Rokker said: “Over the last 12 months, we have successfully designed, launched and scaled up our business, which now boasts a team of over 50 colleagues across three global locations. This growth has been as a direct result of seeing clear demand from customers for the creation of an independent ‘one-stop-shop’ range of services to assist with global operational support.
“While there are a number of companies who provide these types of service in the market, they are almost exclusively tied to one platform or another; in a world where operators are looking for more flexibility and choice to give themselves a competitive advantage, we can now offer them the same level of control within their operational teams.”
Will Shallish, Pre-Sales Consultancy for RokkerX said “Since soft launching the proposition in July, we’ve had some very exciting conversations with both operators and platform providers, that are looking to offer best-in-class operational teams.
“We believe that RokkerX can provide the same level of care and attention to its client’s business and provide tailored services that align with their business aspirations.”
