Grace Media, a dynamic service provider in the iGaming industry founded in 2020, has strategically partnered with ClearStake, a prominent supplier known for its innovative financial data request solutions. This collaboration aims to augment Grace Media’s comprehensive turnkey iGaming platform, which offers an array of services including Customer Relationship Management (CRM), compliance, payments, fraud prevention, and access to high-quality gaming content. Grace Media’s portfolio boasts notable clients such as O’Reels, Hot Streak, and SlottySlots.
The partnership focuses on leveraging ClearStake’s technology to streamline financial data requests, thereby enhancing the user experience for players by simplifying and speeding up due diligence processes. This integration is expected to lead to higher retention levels for Grace Media’s clients, thanks to ClearStake’s fully configurable and easy-to-implement solution, which is founded on Open Banking principles.
Operators utilizing Grace Media’s platform can now execute income validation, affordability assessments, and Anti-Money Laundering (AML) checks with greater confidence and efficiency. The technology ensures that the data acquisition process is not only rapid but also conforms to the individual compliance policies of each operator, offering a bespoke solution to due diligence challenges.
This strategic alliance with ClearStake positions Grace Media’s clients to significantly improve their due diligence operations, minimizing player drop-off rates and fostering sustainable revenue growth. ClearStake’s solution has demonstrated its effectiveness in enhancing player engagement, with one operator reporting a 160% increase in players completing enhanced due diligence checks, a process that takes less than 30 seconds, compared to traditional methods of document requests.
Martin Burt, CEO at ClearStake, said: “We’re thrilled to welcome Grace Media as a ClearStake customer as both of our organisations understand just how important it is to solve the challenge of financial data requests to protect revenues and comply with regulatory requirements.
“I look forward to building on the successes we have seen with other operators with this new partnership.”
Charlie Noble, COO at Grace Media, said: “A central element of Grace Media’s product is our support for ancillary services, including compliance.
“With ClearStake, we will be able to make compliance journeys involving financial checks significantly smoother which will help our own clients retain a higher number of players as a result.”
