The iGF Breakfast Club: Harmonising The Customer Experience

Understand how the future of player experience can impact your buisness now!

Location: Uncommon, 34-37 Liverpool St, London EC2M 7PP Open Google Maps
Event Date: 06/02/2023 | Start Time: 11:00 am  | End Time: 2:00 pm

Join us for the latest edition of our live-event series, The iGamingFuture Breakfast Club: Harmonising The Customer Experience! Taking place on day 0 of ICE (February 6th 2023).

As the world continues to transition to a digital landscape, this exciting event will focus on how operators can satisfy customers’ modern user expectations and create harmonised, compliant, sustainable experiences for players, maximising player spending, retention and mitigating dropouts at the point of registration.

As always, we’ll be delivering outside-of-industry inspiration and a slightly different train of thought via our keynote Kathy Griffin, Former Director of Compliance at Monzo Bank.

Kathy will be speaking about how Monzo create the most seamless customer on-boarding journeys using technology, innovative processes, user education and how to be agile enough to adapt to new laws and consumer trends.

Spaces are limited, so please register your interest in attending now!

The Benefits of Attending The iGF Club

  • Strong, new connections with like-minded gaming leaders
  • Understand the future of compliance and player experience
  • The components that contribute to player friction
  • Understand how to avoid disjointed customer onboarding
  • Fresh perspectives through outside of industry insight
  • A VIP Experience
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Kathy Griffin (Formerly Director of Compliance at Monzo Bank)

Chief Risk Officer

Target Group

Ian Ince

Chief Compliance Officer and Event Chair


Event Sponsors

Media Partners